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100% Money Back Guarantee

If you don't achieve a minimum two shades whiter teeth when using Shanas 2in1 whitening kit, we will provide you with a 100% refund, less our postage costs. To support your claim, we request you provide some form of photographic evidence of your whitening results with before and after photos using tooth shade guide provided in each kit. Photos should have a timestamp or similar to identify dates.

This is how it works:

1. Take a selfie where your teeth are visible together with Shanas shade guide e before you start the treatment.

2. Take a selfie where your teeth are visible after 18 treatments. Each treatment is 16 minutes and you should do one treatment every day.

3. Email these photos together with the result guarantee form to us at ( Also include name and order number in the email and do not forget to write "100% Money-Back Guarantee" in the subject field.

4. Please wait 2-3 days until our customer service contacts you.

Please submit your refund application within the time frame below and remember that your photos also need timestamps and dates.

Our performance guarantee means the money back if no visible results have been achieved after 18 days of use. This assumes that you have followed the instruction manual according to the reference and can prove it.

The guarantee can only be used once. We require that all products be returned in original packaging. You must bear the costs for return shipping, which must be done with REK mail, where you must be able to show the shipment ID. Attach the order number to the package. 100% Money Back Guarantee does
NOT apply to monthbraces, invoice fees or postage.
Note that 100% Money Back Guarantee does not apply if Klarna AB has sent out a reminder or if the invoice from Klarna AB has expired. SHANAS.SE (Alluxury) must first receive the return in order to be able to check the contents, therefore ALWAYS pay the invoice to avoid your return not being approved. Note that we handle returns on weekdays.
When the above is met and WE HAVE RECEIVED the package, we begin the return procedure. The following only applies to orders from our website.

We can not express the importance of consistent use as well as reading and understanding the user manual prior to using any of our products. For those who are not consistent with their treatments, their results will directly reflect this. If the device has been handled correctly or understood via reading and understanding the user manual, the refund will not be issued.

We may and reserve our right to withhold a refund in the event that we are not satisfied, with the amount of information and detailed evidence you provide to us.